Terms & Conditions

Privacy Policy

Effective Date: September 29, 2025
Last Updated: September 29, 2025

This Privacy Policy explains how Occult Mental Health PLLC (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website.

1. Information We Collect

Personal Information: Information you voluntarily provide, such as name, email address, phone number, or any details submitted through forms.
Non-Personal Information: Browser type, IP address, device information, and usage data collected automatically through cookies or analytics tools.

2. How We Use Your Information

To provide and improve our services.
To respond to inquiries or requests.
To communicate with you regarding services, updates, or promotional material (with opt-out options).
To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your information. We may share information only with:

Service providers assisting in website operations.
Legal authorities if required by law.
In cases of business transfer, merger, or acquisition.

4. Cookies and Tracking

Our site may use cookies and similar technologies to enhance user experience and track website usage. You may adjust your browser settings to disable cookies.

5. Security

We implement reasonable safeguards to protect your information. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your data. Contact us at info@occultmentalhealth.com to exercise these rights.

7. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for their privacy practices.

8. Contact Us

If you have questions about this Privacy Policy,
contact us at:

Occult Mental Health PLLC
123 S Sampson St, Tremon IL 61568
info@occultmentalhealth.com
309-929-2030

Terms & Conditions
of Website Use

Effective Date: September 29, 2025

Welcome to Occult Mental Health. By accessing or using our website, you agree to the following terms:

1. Use of Website

You agree to use this site only for lawful purposes.
You may not attempt to disrupt, hack, or misuse our site in any way.

2. No Medical Advice

The content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for any medical concerns.

3. Intellectual Property

All content, logos, graphics, and materials on this site are the property of Occult Mental Health unless otherwise stated. You may not reproduce, distribute, or modify any content without prior written consent.

4. Third-Party Links

Our website may include links to other websites. We are not responsible for the content or reliability of external sites.

5. Disclaimer of Liability

We do not guarantee uninterrupted or error-free access to the website.
We are not responsible for any damages arising from your use or inability to use this site.

6. Privacy

Your use of this site is also governed by our Privacy Policy.

7. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the revised terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Illinois, without regard to conflict of law principles.

Terms & Conditions
of Ketamine Retreats & Events

Effective Date: October 28, 2025

Welcome to Occult Mental Health. By attending our events,
you agree to the following terms:

1. Retreat Cancellation Deadlines

Refund eligibility is determined by the date the written cancellation request is received relative to the scheduled Start Date of the retreat.

14 days or less notice will incur no refund.

15 days or more notice will incur a 50% refund.

Cancellations received 14 days or less before the Start Date are non-refundable. At this late stage, resources, materials, and booking slots have been finalized and cannot be recovered. A 50% refund will be issued to cover administration and resource commitments for cancellations of 15 days or more before the Start Date. Failure to attend after the Start Date of a service/event does not qualify for a refund.

2. Refund Process and Timeline

Request Submission: The client must submit a formal cancellation request via email to info@occultmentalhealth.com. The subject line should be: "Refund Request: [Service/Event Name]".

Confirmation: We will acknowledge receipt of your cancellation request within two (2) business days.

Processing: Once approved, refunds will be processed back to the original method of payment.

Timeline: Please allow 10 to 14 business days from the date of refund approval for the funds to appear in your account. Processing times may vary depending on your bank or financial institution.

3. Non-Refundable Items (If Applicable)

The following items are typically non-refundable:

Any fees associated with third-party payment processing
or credit card charges.

Explicitly marked non-refundable booking deposits
used to secure a date or reservation.

This policy is subject to change. Please refer to your specific service contract or event booking confirmation for the definitive terms. Payment validates understanding and agreement with Occult Mental Health’s Terms and Conditions